Frequently Asked Questions
Everything you need to know about shopping with Oppa Store.
What are your shipping times and costs?
We offer standard and expedited shipping worldwide. Standard shipping typically takes 7-14 business days, while expedited shipping takes 3-5 business days. Shipping costs are calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original, unused condition with all packaging intact. Please contact our support team to initiate a return request.
Which payment methods do you accept?
Oppa Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are the products on Oppa Store authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized distributors and manufacturers.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.